T&C's
By placing your order you agree to the terms specific to our services:
1. Cancellation policy - 50% of service price charged if cancelled with less than 7 calendar days notice. Exceptional circumstances will be honoured.
2. The customer is solely responsible for any and all harm or damage caused by their dog while it is under the care of NG Pet Sitters services, or is using any other services provided by NG Pet Sitters, and agrees to indemnify NG Pet Sitters in full against any liability arising from such harm or damage to third parties.
3. The customer agrees that, in admitting their dog, NG Pet Sitters has relied on the customers' representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.
4. The customer agrees to notify NG Pet Sitters immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.
5. The customer is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of NG Pet Sitters, together with any associated costs e.g. call-out charges.
6. The customer agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.
1. Cancellation policy - 50% of service price charged if cancelled with less than 7 calendar days notice. Exceptional circumstances will be honoured.
2. The customer is solely responsible for any and all harm or damage caused by their dog while it is under the care of NG Pet Sitters services, or is using any other services provided by NG Pet Sitters, and agrees to indemnify NG Pet Sitters in full against any liability arising from such harm or damage to third parties.
3. The customer agrees that, in admitting their dog, NG Pet Sitters has relied on the customers' representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.
4. The customer agrees to notify NG Pet Sitters immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.
5. The customer is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of NG Pet Sitters, together with any associated costs e.g. call-out charges.
6. The customer agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.